Scheduled maintenance complete!

We’re pleased to inform our customers that scheduled maintenance this evening has been completed successfully. You should now see that your VPS matches our latest advertised specification. If you experience any problems, please do not hesitate to contact us.

Thank you for choosing Virtual6.

Notification of scheduled maintenance

We’re notifying all of our customers of our intention to perform scheduled maintenance on Wendesday 15th March 2017 at 20:30.

When: Wednesday 15th March 2017 at 20:30
For how long: We estimate less than 5 minutes loss of service
Severity: Medium – Performance Enhancement
What’s affected?: Everything. VPS, Webhosting and our website

The main purpose of this scheduled maintenance window is to bring all existing customers up to our latest specification, increasing most resources, more information can be found at https://virtual6.net/2017/03/09/virtual6-vps-package-upgrades/. Aside from this, we will upgrade the systems kernel to the latest available and perform a few other required maintenance tasks.

We will be rebooting each VPS individually. If you experience any problems once your VPS is started please contact our support team whom are happy to assist with any problems. You should then be able to see your new resources, if not, please let us know.

New 2 hour support response guarantee

Further to our recent VPS Package upgrades, from the week commencing 20th March 2017 we will be providing an all new support response guarantee. We guarantee to respond to all customer service enquiries within just 2 hours during our normal open hours. This means that any ticket logged at our support desk will be answered within 2 hours or less. This sets a new benchmark for our customer services team to work towards and continues our dedication to provide our customers with complete satisfaction and value for money.

Virtual6 VPS Package upgrades

As of today we have upgraded some aspects of our VPS package VM01. New customers and existing customers alike can benefit from the new resources of this package, we will be performing a scheduled migration (TBA) whereby we will upgrade all existing VPS customers free of charge. Changes are highlighted below.

RAM:- Was previously 768MB, now is 768MB + 512MB pre-configured SWAP.

Storage:- Was previously 27GB, now is 30GB.

Bandwidth:- Was previously 1TB @ 100Mbps PCM, now is Unmetered 100Mbps.

Price:- Was previously £5.00, still is £5.00!

Please look out for our announcement on the scheduled maintenance window which includes this planned upgrade. Newly deployed VPS will benefit from these increases straight away.  We would like to thank our customers for their loyalty and continued business with us.